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MIT CISR CURRENT RESEARCH PROJECTS

What’s Your AI-Enabled Business Model?

Assessing Performance and Value; Business Models; Information Technologies

In 2018, MIT CISR researchers Peter Weill and Stephanie Woerner authored a book called What’s Your Digital Business Model? It’s time to update that research to study how AI can enable new and different business models and how it might improve existing business models. The goal is to create and validate a framework for how enterprises can create value in the era of AI—identifying the new capabilities required to integrate AI into the enterprise’s business model and understanding the performance impacts.

This study will rely on a 2025 survey of hundreds of enterprises and a series of detailed case studies.

We will focus on the following research questions:

  • How does AI change existing business models? What new business models are now possible?
  • What kinds of capabilities do enterprises need to build to take advantage of an AI-enabled business model?
  • What are the performance impacts of integrating AI into an enterprise’s business model(s)?

SEEKING: We are seeking participation in the research from enterprises that are implementing AI into their existing business models and exploring new business models that leverage AI.

CONTACT: Stephanie Woerner

RESEARCH TEAM

Stephanie L. Woerner, Director and Principal Research Scientist

Stephanie’s work focuses on how enterprises use technology and data to create more effective business models and how they manage the associated organizational change. She has a passion for measuring hard-to-assess digital factors and linking them to firm performance.

Peter Weill, Chairman and Senior Research Scientist

Peter’s work centers on the role, value, and governance of digitization in enterprises and their ecosystems. Peter’s current responsibilities include the globalization of MIT CISR’s research and sponsorship base and engagement with senior executive teams.

Ina M. Sebastian, Research Scientist

Ina studies how large enterprises transform for success in the digital economy. Her current research areas are digital partnering—including strategies to grow with digital partners and partnering strength—and value creation and value capture in digital models.

Gayan Benedict, CTO and VP of Customer Advisory

Gayan is CTO of Salesforce Australia/NZ and an MIT CISR industry research fellow, and former CIO of the Reserve Bank of Australia. In 2023, Gayan was a Fulbright Scholar at Georgetown University's CyberSMART Center and is a member of the ISO TC/307 Technical Committee for Blockchain Standards.

 

 

MIT CISR research is funded by the more than seventy-five member organizations that support our work and participate in our consortium. 

MIT CISR Patrons
AlixPartners
Avanade
Cognizant
Collibra
IFS
The Ogilvy Group
MIT CISR Sponsors
Alcon Vision
Amcor
ANZ Banking Group (Australia)
AustralianSuper
Banco Bradesco S.A. (Brazil)
Banco do Brasil S.A.
Bank of Queensland (Australia)
Barclays (UK)
BlueScope Steel (Australia)
BNP Paribas (France)
Bupa
CarMax
Caterpillar, Inc.
Cemex (Mexico)
Cencora
CIBC (Canada)
Cochlear Limited (Australia)
Commonwealth Superannuation Corp. (Australia)
Cuscal Limited (Australia)
CVS Health
Dawn Foods
DBS Bank Ltd. (Singapore)
Doosan Corporation (Korea)
Fidelity Investments
Fomento Economico Mexicano, S.A.B., de C.V.
Fortum (Finland)
Genentech
Gilbane Building Co.
International Motors
Jewelers Mutual
Kaiser Permanente
Keurig Dr Pepper
King & Wood Mallesons (Australia)
Mater Private Hospital (Ireland)
Nasdaq, Inc.
NN Insurance Eurasia NV
Nomura Holdings, Inc. (Japan)
Nomura Research Institute, Ltd. Systems Consulting Division (Japan)
Novo Nordisk A/S (Denmark)
OCP Group
Pacific Life Insurance Company
Pentagon Federal Credit Union
Posten Bring AS (Norway)
Principal Life Insurance Company
QBE
Ramsay Health Care (Australia)
Reserve Bank of Australia
RTX
Saint-Gobain
Scentre Group Limited (Australia)
Schneider Electric Industries SAS (France)
Tabcorp Holdings (Australia)
Telstra Limited (Australia)
Terumo Corporation (Japan)
Tetra Pak (Sweden)
Truist Financial Corporation
UniSuper Management Pty Ltd (Australia)
Uniting (Australia)
USAA
Vanguard
Westpac Banking Corporation (Australia)
WestRock Company
Xenco Medical
Zoetis Services LLC

MIT CISR Associate Members

MIT CISR wishes to thank all of our associate members for their support and contributions.

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Center for Information Systems Research
Massachusetts Institute of Technology
Sloan School of Management
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Cambridge, MA 02142
617-253-2348